Policies

Check in

Check in between 14:00 and 18:00 (unless previous arrangements have been made with Management).

Reception is closed between 20:00 and 06:00 the following morning.

Check out is by 09:00 (unless previous arrangements have been made with Management).

No smoking in rooms or public places such as dining room. Smoking is allowed on the open-air patio.

Cancellation

50% payment on reservation.

50% of total booking value for cancellation within 6 weeks of arrival date.

80% of total booking value for cancellation within 3 weeks of arrival date.

100% of total booking value for no show or departure prior to booking out date.

(We will however make every effort to re-let the rooms, which will result in these fees being waived however a 2% cancellation fee (with a minimum of R100) of any deposit paid, to cover administration will still apply).